Approve the house information
Add opening hours, location, reservation policy and your official ordering link.
Workflow & connections
From the first ring to a useful next step.
A little more room to focus on your guests.
Define the valuable requests
Decide what Ava collects for catering, group bookings and staff callbacks.
Test a busy-service handoff
Try a catering request, an unavailable reservation time and a question that needs a manager.
Connections with a clear scope.
We agree access and test the complete workflow before promising an external system action.
Ready for the pilot
Approved restaurant FAQs and callback/request capture in AssistCall.
Ordering-link messages
Sending your approved ordering link requires an enabled SMS sender and caller consent. Messaging fees are separate; no voice ordering.
Reservation platforms
No OpenTable or Resy connection is assumed. Requests remain unconfirmed until staff respond or a supported connection is tested.
One AssistCall service
One account.
People who know your setup.
Your account, support and service agreement are with AssistCall, a Starling Global product. This website focuses on your industry; it does not create a separate service provider.
Keep your current line where forwarding is supported. We check forwarding, hours, fallback behavior and the notification recipient during setup.
Review pilot detailsYour workflow, first
Let’s map your first week.
Bring the calls you want covered. We’ll agree the script, handoff and limits.