Pilot details

Start small. Test the whole handoff.

Tell us about your business and the offer you’re considering. We’ll confirm fit, scope and billing before activation.

A practical launch sequence

  1. Scope the calls. Agree one location or team, the included script, destinations and the coverage window.
  2. Approve the words. Review the greeting, questions, boundaries, fallback and any recording notices required for your use.
  3. Test before forwarding. Use fictional scenarios. Check ordinary calls, failed transfers and unsupported requests.
  4. Review the pilot. Agree the review date, included minutes, overage budget and what happens at the cap.

Use business contact details only.

Ava does not accept voice orders, payments or confirmed reservations in this launch. Staff confirm event availability and pricing. Allergy and dietary-safety questions must go to restaurant staff; Ava cannot guarantee food safety.

Prefer a conversation? Choose a time with AssistCall.

Tell us about your team.

All fields are business details. No patient, client, case or payment information.

No payment is collected here. Submitting does not activate a plan.

A defined pilot. A clear price.

Start with the right scope.

Monthly US-dollar pricing. No plan starts until you approve the written scope and billing terms.

Front-of-house calls

$149 / month / location

Standard setup included

Per location · one number · one receptionist

500 minutes included / month
$0.25 per additional minute with an agreed overage budget

  • One script for hours, location and callbacks
  • Business-hours, overflow or after-hours answering
  • One staff notification destination
  • One initial setup review; email support

Booking: Callback requests; no reservations or orders accepted

Connections: AssistCall inbox; no POS or reservation connection

Discuss this pilot

Catering & requests

$349 / month / location

Standard setup included

Per location · one catering team · one request workflow

1,500 minutes included / month
$0.25 per additional minute with an agreed overage budget

  • Two scripts: everyday questions and event requests
  • Catering details and reservation-request capture
  • One manager routing path with an approved backup
  • Two script/routing updates per month; email support

Booking: Requests only; staff confirm tables, events, menus and prices

Connections: Approved ordering-link SMS after sender setup; SMS billed separately

Discuss this pilot

All plans cover inbound US calls with your chosen business-hours, overflow or after-hours schedule. One AI receptionist and one local number per included location. Unused minutes do not roll over. Pilot billing uses connected time rounded up to the next minute per call. Additional locations, scripts, premium/toll-free numbers, SMS, third-party subscriptions and new custom integrations require an agreed quote. Email support is during US Eastern business hours; no 24/7 human support or response-time guarantee is included. We agree the usage cap and fallback before activation. Existing AssistCall customer terms are unchanged.

The practical details

Before your first call.

Can Ava take food orders?

No voice ordering is included. When SMS is configured and the caller agrees, Ava can send your approved ordering link.

Can Ava confirm a reservation?

The initial pilot captures a request. Restaurant staff confirm the table unless a supported reservation connection has been tested and approved.

Is pricing per restaurant?

Yes. Each location needs its own approved details and request workflow. Additional locations are scoped separately.